VITAS Innovative Hospice Care

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Patient Care Secretary (PCS) - Hospice Care

at VITAS Innovative Hospice Care

Posted: 9/23/2019
Job Reference #: 75710
Keywords: healthcare, patient

Job Description

  • Posted Date2 months ago(8/28/2019 5:52 PM)
    Job ID
    Program Posting
    San Marcos, TX
    Regular / Temp
    Regular Full-Time
    Min. Exp.(Yrs)
    San Marcos
    Zip Code
    Official Job Title
    Patient Care Secretary (PCS) - Home Care
  • Overview

    VITAS Healthcare is opening a new office in San Marcos, TX!

    Why VITAS Healthcare and What Do They Offer Me?

    VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits.

    Benefits Include

    • Competitive compensation
    • Health, dental, vision, life and disability insurance
    • Pre-tax healthcare and dependent care flexible spending accounts
    • Life insurance
    • 401(k) plan with numerous investment options and generous company match
    • Cancer and/or critical illness benefit
    • Tuition Reimbursement
    • Paid Time Off
    • Employee Assistance Program
    • Legal Insurance
    • Roadside Assistance
    • Affinity Program

    The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.

    • Screens telephone calls for Team Manager. Facilitates communication between pa­tients/families and other team members, including volunteers.
    • Takes and keeps daily schedule for all team members.
    • Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
    • Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
    • Provides back-up documentation to Billing Department routinely and as requested.
    • Orders D.M.E. and maintains record of dates ordered and picked-up.
    • Enters patient care and volunteer data into Vx and event tracking.
    • Communicates with staff and outside agencies as directed by Team Manager.
    • When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
    • Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
    • Does routine correspondence for Team Manager and other members of the team.
    • Sorts and processes all patient care mail jointly with other patient care secretaries.
    • Maintains A.D.T. and checks census daily for accuracy.
    • In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
    • Handles other tasks as assigned by the Team Manager.

    Work Schedule:

    Full-time, Monday to Friday, 8 AM - 5 PM. Orientation and training will be completed in San Antonio.


    • Three years prior work experience preferred.
    • Good typing skills.
    • Computer literate.
    • Able to handle multiple tasks.
    • Excellent communication skills
    • Good telephone skills


    • High School graduate or equivalent.

    Special Instructions to Candidates

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