University Federal Credit Union

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Area Teller - North Region

at University Federal Credit Union

Posted: 6/21/2020
Job Status: Full Time
Job Reference #: 1985d070-4a55-4a60-8857-452b8fdfb21f
Keywords: teller, credit

Job Description


Area Tellers  – North Region locations 

University Federal Credit Union (UFCU) has amazing career opportunities in our Retail division. We are looking for Area Tellers to work at various locations.  Please continue to read below for the list of branches.  This is a fantastic opportunity to begin a career in the financial sector with Austin’s #1 mortgage lender.  With a focus on our community, UFCU has received a “Best of the Best” awards from the Austin American Statesman—Best Credit Union, Best Mortgage Lender, and Best Bank.  We have also been recognized for having a culture of workplace health—yes, we offer great benefits!  At UFCU, we’re proud to focus on people—not profits.  If you are a people person who is ready to start a career and be one of the best, we look forward to seeing your application!  Apply online today at (link).  Apply online today.                         

Under direct supervision a Teller must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and build member relationships by offering products that would benefit them. A Teller must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.


North Central Region

North Guadalupe

4611 Guadalupe St Austin, TX 78751-2908


Steck Financial Center

3305 Steck Ave

Austin, TX 78757-7569

Lakeline Financial Center

13860 N Hwy 183

Austin, TX 78750

HWY 79 Financial Center

 120 Palm Valley Cove

Round Rock, TX 78665



Relative Weight  (in %; all functions’ total should = 100%) 

Essential Function Description


Member Service:

  • Is detail oriented and accomplishes all tasks of job, checking for accuracy and has very minimal cash outages.
  • Is fully familiar with and able to successfully communicate with members about:
    • UFCU products and services.
    • Teller transactions, including checks/drafts.
    • Traveler’s checks and currency.
    • Where to go for domestic and foreign items, including stale dated checks.
    • NSF.
    • Mutilated checks and currency.
    • Collection items.
  • Balance cash drawer.



  • Consistently meets individual sales goals.
  • Understands and actively participates in the credit union’s sales program.


Systems, Tools & Processes:

  • Completes all required training and applies information, including all BVS courses, teller training, robbery training, and use of the intranet.
  • Demonstrates responsibility and accountability for performance and attitude.
  • Complies with all UFCU internal security regulations such as dual control.


Teamwork & Development:

  • Is willing to learn from others and demonstrates cooperation within the team.


  • Performs other duties as assigned.
  • Adhere to all company policies, procedures and business ethics codes.


  • Performs other duties as assigned.
  • Adhere to all company policies, procedures and business ethics codes.
  • Complete required regulatory Training as assigned.

  • Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations


Minimum Qualifications

  • Six months of teller or cash handling
  • Six months customer service
  • Bachelor's degree in Business, or Finance related field may substitute for experience
  • Basic Microsoft Office skills
  • Good communication skills
  • Ability to work in a fast-paced environment and problem-solve
  • Ability to engage in problem-solving skills to help identify and resolve member issues.
  • Careful attention to detail and time management
  • Ability to work effectively as a team member
  • Ability to successfully pass pre-employment background screening, including FBI fingerprint search, credit check, education and employment verification

Preferred Qualifications

  • Military experience
  • Bilingual
  • College degree
  • Credit Union experience
  • General knowledge of applicable financial industry regulations



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.