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Sales Operations Analyst, Partner Pricing Review - Telecommute


Posted: 1/8/2019
Job Reference #: 028IW

Job Description

Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! 


We currently have an opening for a Partner Sales Operations Analyst to join the Omnichannel Operations team.  This is an ideal role for someone who has business operations knowledge in the technology field that has a high attention to detail that can perform complex technical writing.  Individuals, or recent college graduates that have a business degree with a minor in Management Information Systems or Finance is ideal.  The successful candidate will be highly driven, a quick learner with attention to detail that is eager to work in a fast-paced, dynamic sales operations environment. 
What you'll be doing: 
  • Provide pricing reviews of proposed client solutions
  • Work and collaborate with our sales teams to help create complex software and hardware price quotes
  • Assist in the completion of sales proposal forms
  • Assist with partner Bid Assurance (A2Q) process
  • Assist in creation and writing of sales proposal forms as needed
  • Support Omnichannel Operations Manager in any activities related to Cisco Solutions Operations.
  • Post documentation for group in network share repository
  • Work in a team-oriented, cross-departmental environment interacting closely with project delivery teams, Service Delivery Managers, Solutions Architects, Solutions Engineers and Business Developers. 
What skills you bring: 
  • 1 to 3 years of experience
  • Excellent problem solving and process improvement skills
  • Exceptional attention to detail.  Error rate close to zero percent is a must.
  • Excellent written and verbal communication skills for email, phone, social tools and presentation materials.
  • Understanding of standard business practices related to Sales Operations organizations
  • Bachelor's Degree in Business with a minor in Management Information Systems, Computer Information Systems or Finance 
We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery and satisfaction.
Who We Are:
TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments-Consulting, Technology, Care and Growth-to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!