Texas Department of Motor Vehicles

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RRC - IT Windows Systems Administrator V

at Texas Department of Motor Vehicles

Posted: 8/7/2019
Job Status: Full Time
Job Reference #: 00005817

Job Description

General Description


The Railroad Commission of Texas seeks a highly advanced (senior-level) level Windows Systems Administrator to provide support for agency Microsoft Windows (MSWIN)-based systems and services.  This role provides technical leadership within the Infrastructure and Operations Team responsible for administration, building and deployment of agency MSWIN-based application server software and hardware systems.  This role provides support for all agency MSWIN servers; Office 365 services; configuration management systems (SCCM); local area and wide area networks; integration with Linux/Weblogic/Mainframe application platforms; and the RRC's Mainframe system.  Work involves highly advanced (senior-level) systems administration of agency application server software and hardware systems and supporting infrastructure and coordinates day-to-day system administration functions such as server configuration, break/fix, user support, and backups.  Routine system administration functions to include: OS installs and updates, performance monitoring, security monitoring, and maintenance.  In addition to the responsibilities listed above, this position will play a key role with Microsoft Office365, SharePoint and Teams administration, including SharePoint and Teams site security as well as document management. Will use and document SharePoint and Teams best practices; create sites and pages with basic to intermediate designs; and assist with broadening user adoption across the agency.  Will provide key input on SharePoint and Teams disaster recovery strategies, as well as guidance for document retention and SharePoint search standards.  Will be the Level III support person for SharePoint and Teams support issues.  This role also includes coordination of work to meet agency goals and objectives as set forth by agency management.  Work is coordinated with state contracted data center vendors and under supervision of the Infrastructure and Operations Manager with considerable latitude for the use of initiative and independent judgment.

 

 

Essential Job Duties

  • Provides leadership within the Infrastructure team that supports agency computer operations.
       o Performs maintenance activities on MSWIN server infrastructure.
       o Creates and maintains documentation on systems architecture.
       o Maintains optimal system performance by establishing monitoring and notification systems and responds to events in a timely manner.
       o Develops and maintains system capacity planning and reports regularly to management.
  • Evaluates, recommends, plans, documents, and implements enhancements to agency computer systems and processes
  • Provides support for MSWIN-based application environments.
  • Supports agency application development work by creating and maintaining procedures for use during application deployments; and creating and expanding application environments during development.
  • Coordinates Infrastructure support work with Distributed Computing Support (DCS) vendor to maintain uninterrupted service.
      o Assists with primary agency contact for DCS vendor.
      o Maintains knowledge of DCS vendor standards and reports agency system non-compliance to management.
  • Insures compliance with Commission security standards and policies and make recommendations for updates as needed.
  • Provides good customer service.
  • Performs related work as assigned.
This position may require some travel.

 


State Classification #: 0314
State Classification Title: SYSTEMS ADMINISTRATOR V

Salary Group: B24



Military Occupational Specialty Codes (MOS):
Army –  17C, 25, 25N, 255N, 255S
Navy – CTN, IT, 682X, 782X
Air Force – 170X
Marine Corps – 0670, 0671
Coast Guard – 275, 030,C4|11

 


Additional military crosswalk information may be accessed at: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf  








Qualifications

Minimum Qualifications

 

• Bachelor's Degree from an accredited four-year college or university, with major coursework in Computer Science, Information Systems or a related field.
• Five (5) years professional experience in Microsoft Windows (MSWIN) System Administration.
• Three (3) years of SharePoint administration experience.
• Three (3) years of professional Office 365 administration in medium-sized, or larger, business or government environment.

• Experience may have occurred concurrently.
• Experience and education may be substituted on a year for year basis.

 

 

Preferred Qualifications

 

• Microsoft Certification - MCSA

 


Knowledge, Skills, and Abilities


• Knowledge of Information Technology Infrastructure Library (ITIL) concepts and implementation.
• Knowledge of basic computer networking.
• Knowledge of Intel computer hardware and software, running MSWIN Operating systems in a virtualized environment.
• Knowledge of Microsoft Office 365 applications to include SharePoint and Teams.
• Knowledge of Systems Center Configuration Management (SCCM).
• Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; computer programming and architecture of scripting languages; and internet security administration.
• Knowledge of basic computer networking and the ability to use network management/administration and other system administration tools.
• Knowledge of Software Development Life Cycle (SDLC) concepts and implementation.
• Demonstrated skill in managing multiple environments in support of application development and testing.
• Demonstrated skill in scheduling; testing; installing and implementing programs; and in troubleshooting computer systems.

• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; in coordinating solutions to problems.

• Skill in developing or revising system configurations.

• Skill in, and the ability to, analyze complex information and develop plans; and to interpret complex data.

• Skill in, and the ability to, effectively use negotiation and facilitation skills.
• Ability to recognize, analyze, and resolve complex technical issues.
• Ability to analyze systems and procedures; write and revise standards and procedures; and to handle multiple projects.
• Ability to exercise sound judgment in making critical decisions.
• Ability to communicate complex technical information clearly and concisely, both verbally and in writing, to diverse audiences.

• Ability to address issues/concerns in a professional manner.
• Ability to maintain working relationships with internal/external stakeholders.
• Ability to take initiative and work independently.
• Ability to work effectively on a team as a member and leader.
• Ability to plan, assign, and/or supervise the work of others.

 


Miscellaneous Requirements:
Ability to work Monday-Friday, 8AM – 5PM with occasional flexible hours, overtime, weekends and holidays.


Remarks: There is one available position. Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.

THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING.

Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted. Notifications to applicants are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not
discriminate on the basis of race, color, national origin, sex, religion, age
or disability in employment or in the provision of services.
The Railroad Commission of Texas is a smoke-free workplace