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Spanish Bilingual Relay Communication Assistant

at Sprint Communication

Posted: 7/25/2019
Job Reference #: 1854093

Job Description

Position Title

Position Summary
The Relay Specialist relays telephone conversations between people with a hearing or speech disability using a computer or TTY and a voice customer using a regular telephone.  Utilizes ability to listen while simultaneously typing to enhance the customer interface.



Position Title
Spanish Bilingual Relay Communication Assistant

Work State

Work City

1321 Rutherford Ln

Work Zip Code

Metro Area

TXAUSD - Austin, TX Tele

United States

Do you have a passion for helping people and making a difference?                                                      
We believe in connecting our customers to what matters most.                                                      

That means ALL customers.                                         

Join our Sprint Accessibility team today.            

Sprint Accessibility offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, DeafBlind, have a hearing or vision loss, and cognitive, speech or mobility disabilities. With Sprint Telecommunications Relay Service (TRS) the Communications Assistant serves as a link for the callers, relaying the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks.                                                                   
• Starting pay is $13.25 with a 5% bonus opportunity.                                                           
• Full benefits including health and wellness, 401(k), and many others                                                     
• Generous time off and paid holidays                       
• Free wireless service                                             
• Center Hours: 7 days a week 7am-10pm (Subject to change with advance notice) and flexibility is required to work any shift                                                           

Interested in testing your typing skills and improving your typing expertise? We encourage you to search for free tools available online prior to taking our typing assessment.


Basic Qualifications
• High school diploma or equivalent
• Grammar and spelling assessments required with 90% accuracy
• Good articulation and pleasant speaking voice


Preferred Qualifications
• Experience with deaf culture and/or American Sign Language


With our unlimited capacity for innovation, Sprint is changing the game. We move fast, take action and are committed to winning as a team. We create technology that enhances people's lives, connecting them to what matters most. We're turning possibilities into a Brighter Future for All - join us.


Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law.

Equal Opportunity Employer/Disability/Protected Veterans.


Job Category
Call Centers

Remote Options
No (Candidate must work from Sprint location)