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Customer Relationship Manager II

at Sprint Communication

Posted: 2/27/2019
Job Reference #: 1828826
Keywords:

Job Description

Position Title
CUSTOMER RELATIONSHIP MGR II

Position Summary
Performs account maintenance responsibilities in a non-quota-bearing environment. Responsible for Pre/Post sales support for assigned large accounts according to department strategy. Account set-up and on-going contract management to include registration and maintenance of accounts and subsidiaries, account structure definition. Monitors and resolves order status. Conducts and project manages product/solution demonstrations, conducts quarterly account presentations for customer and identifies sell up opportunities and position value assessed services. Distributes and maintains implementation documents. Initiates and conducts first bill review with customer. Provides training as needed to sales teams and clients. Provides monthly account reports which identifies opportunities for additional sales. Prepares information for monthly and quarterly meetings with customer.

Req#
255645BR

Position Title
Customer Relationship Manager II

Work State
Texas

Work City
Austin

Address
1321 Rutherford Ln

Work Zip Code
78753

Metro Area
US-TX-Austin

Location
TXAUSD - Austin, TX Tele

Country
United States

Basic Qualifications
  • Bachelor's degree and two years related work experience or six years related work experience post high school
  • Two years account maintenance or sales experience
  • Two years project management experience


Preferred Qualifications
Fluency in American Sign Language
Fluency in Spanish


At Sprint, we're more than just talk. We've changed the way people communicate, how they work and how they stay connected on the go. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.
Are you ready for the big time?


Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law.

Equal Opportunity Employer/Disability/Protected Veterans.