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Director of Product Design

at RigUp

Posted: 9/24/2019
Job Status: Full Time
Job Reference #: 664f6f31-2095-4126-86e0-1a28a3461dec

Job Description

Director of Product Design

Austin, TX
Product and Design – Design

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RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- “to empower the people who power the world.”

RigUp is seeking a driven Director of Product Design to lead our Design team. If you have a strong desire to experiment and push the boundaries of user-centered design practices, we’d love to hear from you. As the Director of the Product Design team, you will have the opportunity to partner with executive leaders to shape product strategy and business objectives as a thought leader at RigUp. You will represent design both inside and outside the company to ensure communication and collaboration. Our ideal candidate empowers other designers to lead, has a flexible view on design processes to encourage innovation, and, most of all, sees the immense opportunity in front of RigUp to transform the world's most foundational industry through technology.

What you'll be doing:

Establish design mission and strategy in alignment with the company’s guiding north star and communicate this vision internally to stakeholders at all levels

Lead design to excellence in practice, production and execution with attention to corporate and functional strategies, as well as design vision
Maintaining a “fail fast” approach to design that also upholds a high standard of quality
Ensure functional teams are constantly aligned to customer needs through proactive and preemptive engagement, UX research, testing and solution validation
Mentor and grow a team of world-class design talent
Build design culture that encourages innovation while balancing the need for optimization
Manage direct reports responsible for functional teams and empower designers to establish a voice and position internally as leaders
Drive a framework to ensure career progression and development paths for designers
Foster trust within the team that supports team members to try and adopt new tools, technology and processes
Proactively identify and resolve issues that may impair the team’s ability to meet goals
Create a framework and provide resources that encourage inspiration, mentorship, education, collaboration and growth
Establish a culture that always involves design early and often
Encourage cross-functional collaboration and communicate the impact of this practice for design
Organize teams that can provide design solutions effectively and with excellence across all departments
Identify improvement opportunities within the scope of design and other teams functioning holistically
Communicate value of design thinking and a customer-first approach to strategy across all areas of the business
Establish metrics and measurable goals to ensure a visibility into design’s impact to business
Partner closely with leaders in engineering, product, sales, marketing and others to constantly improve on communication and efficiency practices

What you should have:

Bachelors or advanced degree in appropriate field, such as Design or HCI

10+ years relevant design and UX experience with a solid understanding of design practices, methods, philosophies and tools
3+ years experience in a similar role, 5+ years experience in design leadership of a highly successful team
A demonstrated understanding of design through the lens of product, brand and research
Experience and expertise in high-level product and marketing strategy
Sharp presentation skills, including executive presentations and public speaking at events, etc.
Objective and leveled facilitation skills, able to make tough decisions with others and effectively align teams to your rationale
Experience scaling a design team quickly
Experience identifying, sourcing and engaging candidates through creative and innovative sourcing approaches
In-house experience at a fast-paced tech company
Experience mentoring, coaching and helping designers identify a path to success
Expertise in high-level strategic work that blends product, business, and marketing needs


Flexible PTO policy

401k Program with 4% match
Fully paid employee health insurance for employee
Daily catered meals
Competitive commuter benefits
Open office space in the heart of downtown Austin
Career development opportunities + partial reimbursement for ongoing education
$2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.

Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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