Results Physiotherapy

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Patient Support Specialist

at Results Physiotherapy

Posted: 10/10/2019
Job Reference #: 3748
Keywords: patient

Job Description

  • Job LocationsUS-TX-Lakeway
    Posted Date2 months ago(8/19/2019 10:16 AM)
    # of Openings
    Customer Service/Support
  • Overview

    Results Physiotherapy is an outpatient orthopedic physical therapy company committed to helping people live without pain. We do this by offering world class physiotherapy in a setting that exemplifies clinical excellence. Our standards are the result of our dedication to offering continuing education and professional development to our employees in a culture that is based on friendship. Our reach extends to 9 states in the Southeast region of the United States, as well as Texas, and includes over 150 clinics, with continued plans to expand underway.

    Our growing company is seeking a full time Patient Support Specialist, who is seeking a fulfilling career.

    We embrace DYNAMIC and MOTIVATED individuals who are committed to contributing to our unique product and reputation in outpatient rehabilitation. Successful applicants will play an important role in ensuring the success and continued growth of the clinic and company by assisting in the delivery of a quality personal experience for every patient. Previous experience in this role is preferred but is not essential.

    The Patient Support Specialist is responsible for completing the administrative duties within their assigned clinic. He/she ensures that all administrative duties are performed accurately and timely while acting as a team player for optimum clinic flow and excellent patient care.


    Ensures accurate and timely filing of charts and documents and prepare charts for next day patients

    Scheduling of patients, includes cancellation/call-back's and referrals

    Obtains new patient information and accurately enters patient demographic and insurance information in system

    Assist with insurance verification and pre-certification

    Collects co-pay/co-insurance Fax, track, and file evaluations and re-evaluations

    Audit charts as assigned by management

    Process medical records requests as required for active patients


    Strong organization, multi-tasking, and customer service skills

    Strong interpersonal skills that include the ability to effectively communicate verbally

    Shows initiative and enjoys working as a team in a fast paced environment

    Experienced with MS Word and Excel and ability to learning new computer programs

    Flexibility to travel and work at other clinics as needed

    Experience with exercise and/or human anatomy preferred

    MUST be flexible Mon-Friday