Remington Hotels

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Nail Technician

at Remington Hotels

Posted: 2/27/2019
Job Status: Full Time
Job Reference #: AUS00002F
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Job Description

Duties & Responsibilities
  • Greets guests in a timely and friendly fashion and ensures guests are comfortable throughout their spa experience
  • Demonstrates exceptional customer service to exceed guest expectations
  • Administers individualized nail services and treatments that meet the client's needs and expectations
  • Possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific nail treatment offerings.
  • Possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests.
  • Expected to work with guests and visitors to ensure satisfaction.
  • A Natural Nail Technician will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.
  • Educates guests in recommended related retail products to continue homecare
  • Consistently increases guest retention by building relationships and pre-booking
  • Drives service and retail awareness through spa and resort designed promotions and events
  • Proactively develops new clientele while building current guest relationships
  • Participates in promoting self to build business with resort interaction and referral program to educate members about spa benefits and to build clientele
Experience
  • Previous experience preferred
  • Has strong professional presentation, technical ability and relationship building skills
Licenses / Certifications / Registrations
  • Follows all state salon/spa regulations: cleanliness and sanitation
  • Must hold and maintain a current state license.
Physical Requirements
  • Able to sit and/or stand for extended periods of time
Scheduling
  • Full Time; must have weekend availability