Omni hotels & resorts

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Valet Attendant

at Omni hotels & resorts

Posted: 7/8/2020
Job Reference #: 45864
Keywords: customer, service

Job Description

Job LocationsUS-TX-Austin
Posted Date1 month ago(6/10/2020 2:57 PM)
Requisition ID
2020-45864
# of Openings
8
Category (Portal Searching)
Valet

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.

Responsibilities

  • Follow Moments of Service or Forbes standards during every interaction with guests
  • Assist guest with parking their vehicle which involves issuing a completed claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
  • Retrieve guest’s vehicles within a timely manner
  • Assist guests with luggage from vehicle to room and proper storage of luggage per guest request
  • Delivering of messages
  • Recommending different dining establishments, entertainment spots, and shopping centers. Including directions to popular destinations.

Qualifications

  • Excellent customer service, communication and problem solving skills
  • Previous Valet/Bellperson experience preferred
  • Excellent grooming and body language to represent the brand
  • Ability to work outdoors in all weather conditions
  • Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid TX driver’s license
  • Must have an excellent driving record (less than 2 moving violations in the last two years)
  • Must be at least 21 years of age
  • Must have alcohol training certification (TABC)
  • Must be able to work a variety of shifts, including weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.