Interior Architects

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Manager of Client Services

at Interior Architects

Posted: 7/21/2019
Job Reference #: 1575
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Job Description

IA Interior Architects translates client goals, brand and culture into powerful environments built around people, processes, technologies and business drivers.  Our clients in diverse markets worldwide require high-performance, visually compelling and sustainable environments to move their enterprise forward, support their culture, engage their staff, integrate technology and drive efficiencies.  As architects, designers, workplace strategists and environmental specialists in the largest global architecture firm concentrating exclusively on interiors, we help clients articulate and align their business strategies and core values with the dynamic use of space.
 
Our team members are collaborative, creative, professional, expert and entrepreneurial.  Joining our team requires skill, daring, leadership, teaming, humor and a love of interiors.  We are presently searching for a full-time Manager of Client Services for the Austin office. The Manager of Client Services provides direct support to the Managing Principal of Client Services (Sales), working closely on sales, marketing, strategy, pursuits, CRM, research, targeting, event planning and more.

   Specific responsibilities include:

  • Provides planning support, including trade shows and conferences, travel, parties, etc.
  • Attends said events as needed / appropriate
  • Travels to meet with clients / offices
  • Performs research
  • Takes, documents and shares notes
  • Provides editing support
  • Run errands
  • Participates on calls; leads as needed
  • Assists with / leads shipping of client and office related communication / follow up, etc.
  • Gathers, inputs and compiles information and produces reports (CRM)
  • Provides support on client related projects, gifts, needs
    Qualifications:
  • BA or advanced degree in marketing, sales, architecture, design or related fields
  • 5+ years in a professional office environment.  
  • Sales and Marketing experience required

    Knowledge, Skills, and Abilities:

  • Familiar with commercial real estate, commercial interior architecture and/or design industry
  • Expert in MS Office Suite
  • Familiar with automated accounting system, preferably Deltek/Vision and CRM
  • Excellent verbal and written communication skills.  Excellent customer service skills.
  • Proven ability to act on behalf of senior managers with diplomacy and grace
  • Proven ability to prioritize and complete diverse projects from multiples sources
  • Proven  attention to absolute detail:

    Working Conditions:

    For the majority of the time the Client Services Manager will be sitting in an office with limited physical requirements.  From occasionally to frequently, individual will be required to visit a client site to perform various functions. This may require individual to bend, stretch, twist and reach.  The position is not subject to occupational and safety risks.

    IA Interior Architects is an Equal Opportunity Employer M/F/Disability/Veteran