Heartland Dental Care, LLC (HDC)

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Dental Front Office - Business Assistant

at Heartland Dental Care, LLC (HDC)

Posted: 10/4/2019
Job Reference #: 34010
Keywords: office, front office

Job Description

  • Job LocationsUS-TX-Round Rock
    Requisition ID
    Dental Office Assistant - Business Assistant
  • Overview

    Dental Office Assistant – Business Assistant

    Join us in our brand new office where you will state of the art technology and help build our patient base from the ground up. We are looking for excited front office business assistants to support our doctors along with being an amazing team member. We are looking for someone who enjoys creating relationships & is seeking longevity within an office.

    The Business Assistant will handle various administrative tasks in our front office area. The Business Assistant role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we’d love to hear from you. Compensation will be based on experience.


    We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental’s extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental’s network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.

    Additional benefits:

    • Medical and prescription drug insurance
    • Free dental services for yourself and your dependents minus lab fees
    • Vision care support
    • Life insurance
    • 401(K) retirement plan
    • 6 paid holidays off
    • Team-focused, uplifting and educational work culture
    • Potential for 2 weeks vacation available


    Functions of the Dental Office Assistant - Business Assistant

    The Dental Business Office Assistant will maintain and organize all administrative functions in the front office, including reception tasks – receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative records and pulling/filing office charts among other duties. The Dental Business Office Assistant will also work with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments. Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.



    • Outstanding written and verbal communication skills
    • A friendly, positive demeanor with patients and supported dental office team members
    • Great administrative organizational skills
    • Strong computer skills and the ability to learn new programs
    • Must demonstrate a thorough knowledge of dentistry and dental procedures
    • Exceptional customer service skills
    • Ability to travel for training, occasionally out of state
    • Dental experience a plus


    Associates degree preferred, but not required

    Heartland Dental provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

    Not ready to apply? Connect with us for general consideration.