Group 1 Automotive, inc.

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Service Loaner Car Representative - Mercedes-Benz of Georgetown

at Group 1 Automotive, inc.

Posted: 8/8/2019
Job Reference #: 11620
Categories: Sales, Customer Service

Job Description

  • Job LocationsUS-TX-Georgetown
    Job ID
    2019-11620
    Category
    Customer Service/Support
    Type
    Regular Full-Time
  • Overview

    Mercedes-Benz of Georgetown is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified LOANER CAR REPRESENTATIVES to our team.

    In addition to competitive pay, we offer our associates the following benefits:

    • Health, Dental, Vision, Life, and Disability insurance
    • 401(k) plan with company match
    • Paid Time-Off
    • Employee Stock Purchase Plan
    • Employee Vehicle Purchase Program
    • Professional work environment, with job training and advancement opportunities

    Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

    Responsibilities

    • Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
    • Make sure loaner vehicles are filled to at least 1/2 or fuel tank before loaning them out.
    • Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
    • Responsible for ensuring proper documentation requirements are met for all loaner contracts.
    • Ensure loaners are lined up and ready for the early appointments in the morning.
    • Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.
    • Be able to work rotating schedules including Saturdays
    • Job will require standing and walking for long periods

    Qualifications

    • Outstanding customer service skills.
    • Professional appearance and outstanding work ethic with ability to multi-task.
    • Great attitude with a high-energy personality.
    • Superior customer service skills.
    • Self-starter and self-motivated.
    • Ability to work well in a process-driven environment.
    • High school diploma

    *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

    Group 1 Automotive is an Equal Employment Opportunity employer.

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