CVS Health

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Account Manager - Specialty Products

at CVS Health

Posted: 6/24/2020
Job Reference #: 1300024BR

Job Description

Job Description
As an Account Manager, you will be responsible for exceeding client expectations of CVS Caremark Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. Furthermore, you will maintain day to day business relationship with key personnel and understanding their objectives and will work closely with the Health Plans UM and Claims Managers. Understanding of these objectives is required to proactively recommend and promote Novologix products to serve as solutions to assist in meeting client business objectives. Also you are responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports as well as oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.

In this role, you will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's, along with coordinating activities and deliverables with the Novologix Product Advisor assigned to each account. Additionally, you will serve as a Subject Matter Expert for the Health Plans and Provider’s staff.

This is a remote position and you can live anywhere in the Unites States.

Required Qualifications
- At least 1 year or more of Account Management, customer service or equivalent client-facing experience within a healthcare or technology environment

Preferred Qualifications
- Ability to create efficient processes for both internal and external customers
- Excellent interpersonal skills and communication skills
- Ability to be flexible and change direction as needed
- Excellent team leadership and the ability to motivate and drive team to successful, on-time results
- Ability to manage complex groups and prioritize competing objectives
- Facilitation and organizational skills; demonstrated ability to follow-up and follow through on tasks

- Bachelor's degree from an accredited college or equivalent work experience is required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!