Burnett Specialists

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Gainsight Administrator

at Burnett Specialists

Posted: 9/19/2019
Job Status: Full Time
Job Reference #: J3N24R6NHQR9C8W0C4V

Job Description

  • Employee Type: Full-Time
  • Location: Austin, TX
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 10/2/2019
Job Title : Gainsight Administrator

Job Reference # : 110378

Position Summary for Gainsight Administrator

Growing South Austin technology company is seeking a Gainsight Administrator to make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures. You will be required to monitor system performance, data integrity, and user activity to make recommendations on continuous improvements.

Responsibilities for Gainsight Administrator

•Coordinate internally to help identify the sources, metrics, frequency, and granularity of their data
•Configure and deploy Gainsight to internal customers (including system configuration, external integrations, reports, dashboards and workflows)
•Partner with cross functional departments to learn business needs and how it may impact Gainsight
•Identify which processes to rollout and when
•Support business strategy development for the Customer Success teams and manage mapping, documenting and implementing new processes
•Help determine the most significant contributors to overall customer health, and learn how to configure a customer health scorecard that reflects your customer data.
•Develop a keen understanding of your organization’s sources of risk (of churn) as well as positive trends.
•Design business rules that analyze your customer data, and trigger actions for the customer success team to proactively engage with customers

Qualifications for Gainsight Administrator

•Must have strong Gainsight administration experience

Compensation & Benefits for Gainsight Administrator

•Must have strong Gainsight administration experience

Position Type for Gainsight Administrator

Direct Hire

If you have questions concerning this position, please contact Maggie Dunn.

Thank you for choosing Burnett Specialists.    Equal Opportunity Employer M/F/D/V

As the largest employee-owned staffing and placement firm in Texas, Burnett Specialists / Choice Specialists is your top resource for your employment needs. Placing top talent with best-in-class employers all across Texas for more than three decades, Burnett Specialists / Choice Specialists continues to help Texas careers and companies grow. We are always on the lookout for motivated, energetic individuals to add to our growing team as our organization continues to expand.

Named as an Award of Excellence Winner for nine straight years by the Better Business Bureau, Burnett Specialists / Choice Specialists is consistently recognized for our organizational achievements and for our commitment to the communities we serve.

A regional industry leader for staffing and employment resources since 1974, Burnett Specialists / Choice Specialists ranks in the Top 12 Temporary Staffing and/or Placement Firms in the metropolitan areas of Houston, Dallas, Austin, and San Antonio. We are also the 6th largest woman-owned business in Texas.

If you are searching for your next career move, come see what Burnett Specialists / Choice Specialists is all about. We offer a wide variety of specializations and employer connections that showcase your skills and put you in the driver’s seat for your career success: